Privacy Policy
SMS Disclaimer
SMS messages are sent by JA Consult LLC. By opting into messaging from JA Consult LLC regarding your inquiry, transaction updates, appointments, and customer care, you understand that our message frequency may vary, you may reach out to deals@jalbertconsulting.com with any questions, message and data rates may apply, and can reply "STOP" to opt out from messaging from JA Consult LLC.
By opting into marketing messages from JA Consult LLC regarding new opportunities and market updates, you understand that our message frequency may vary (up to 8 messages per month), you may reach out to deals@jalbertconsulting.com with any questions, message and data rates may apply, consent is not required to use our services, and can reply "STOP" to opt out from messaging from JA Consult LLC.
Introduction
JA Consult LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jalbertconsulting.com, use our services, or communicate with us via SMS text messaging, phone, or email.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, phone number, email address, mailing address
- Business Information: Company name, industry, real estate consulting needs, budget, and growth objectives
- Communication Records: Records of your calls, text messages, emails, and other interactions with us
Information Automatically Collected
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, time spent on pages, links clicked, referring website
- Cookies and Tracking Technologies: We use cookies to improve user experience and analyze website traffic
Information from Third Parties
We may receive information about you from public records, marketing partners, and real estate consulting platforms.
How We Use Your Information
Primary Business Operations
- Consulting Services: Analyzing your needs to provide tailored real estate consulting solutions
- Communication: Contacting you via phone, SMS, email, or mail regarding your inquiry and project status
- Appointment Scheduling: Coordinating consultations and strategy sessions
- Service Delivery: Providing real estate consulting, transaction support, and business development services
SMS Text Messaging Program
- Transactional Messages: Sending appointment reminders, project updates, and service notifications
- Marketing Messages: Sharing new opportunities, market insights, and promotional offers (only with your separate consent)
- Customer Support: Responding to your questions and providing assistance via text message
Legal and Business Operations
- Compliance: Meeting legal obligations, regulatory requirements, and industry standards
- Fraud Prevention: Detecting and preventing fraudulent activity
- Business Analysis: Improving our services, website functionality, and customer experience
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf (SMS and email platforms, technology providers, CRM systems). All service providers are contractually obligated to protect your information.
- Affiliates: We may share your information with our affiliates, who will honor this Privacy Policy.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
- Legal Requirements: When required by law, in response to legal process, or to protect our rights.
- With Your Consent: When you provide explicit consent or direct us to do so.
IMPORTANT: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data is not being shared with third parties for marketing/promotional purposes.
SMS Terms and Conditions
By providing your mobile phone number and opting in to our SMS program, you agree to receive text messages from JA Consult LLC.
- Message Types: Transactional (inquiry updates, appointment confirmations, service notifications) and Marketing (new opportunities, market updates, promotional offers — requires separate opt-in)
- Message Frequency: Up to 8 messages per month. Frequency may vary based on your inquiry status and activity.
- Cost: Message and data rates may apply based on your mobile carrier plan. We do not charge for messages, but your carrier may.
- Opt-Out: Reply STOP to any message to immediately unsubscribe. You will receive one confirmation message.
- Help: Reply HELP for assistance or contact us at deals@jalbertconsulting.com
- Supported Carriers: All major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and regional carriers.
- No Mobile Device Required: Consent to receive text messages is not a condition of using our services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes SSL/TLS encryption, limited employee access, protected servers, and vendor security requirements. However, no internet or electronic storage system is 100% secure. We cannot guarantee absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
General Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
SMS-Specific Rights
- Unsubscribe: Reply STOP to any text message to immediately opt out
- Preference Changes: Contact us to modify your messaging preferences
California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the CCPA, including the right to know what personal data is collected, whether it is sold or disclosed, access and delete your personal data, opt out of the sale of personal data (Note: We do not sell personal data), and non-discrimination for exercising your privacy rights. To exercise your CCPA rights, please contact us at deals@jalbertconsulting.com.
How to Exercise Your Rights
To exercise any of your privacy rights, contact us at:
- Email: deals@jalbertconsulting.com
- Phone: (725) 274-9297
We will respond within the timeframe required by applicable law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies including essential cookies (required for website functionality), analytics cookies (to understand usage and improve performance), and marketing cookies (to track advertising effectiveness). You can control cookies through your browser settings. Disabling cookies may limit website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will promptly delete it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If a revision is material, we will provide at least 30 days' notice prior to any new policy taking effect. Changes will be posted on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
JA Consult LLC
Email: deals@jalbertconsulting.com
Phone: (725) 274-9297
Website: jalbertconsulting.com